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Panda Adaptive Defense 360

Getting Started

Installation / Uninstallation

• Which programs are automatically uninstalled by Adaptive Defense and Endpoint Protection products?
• Installation of the client software on iOS via integrated MDM
• How to install Adaptive Defense 360 on iOS using a third-party MDM solution
• Installation of the client software on iOS without MDM
• How to generate and renew the Apple Push Certificate for products based on Aether for iOS
• Migration process of Adaptive Defense and Endpoint Protection products to Aether Platform in progress
• What are the Android permissions necessary for Adaptive Defense and Endpoint Protection products to work?

Requirements

• Installation requirements of products based on Aether for iOS

Troubleshooting

Errors accessing the console

• Information regarding non-validated accounts for Panda Cloud products and services
  

Other issues with the product

• How to use Product Support Information (PSInfo) tool
• How to use PSInfoViewer Tool

Upgrade/Update errors

• Issues with the upgrade caused by the fast boot option
• How to fix knowledge or signature update errors in Adaptive Defense and Endpoint Protection products
  

Protections

Windows

• List of Adaptive Defense/Endpoint Protection details to exclude from system or computer restore software
• How to set up a password against unauthorized protection tampering?

Android

• What are the Android permissions necessary for Adaptive Defense and Endpoint Protection products to work?

Advanced Protection

• How to disable alerts, add exclusions and view the detail of blocked items in Adaptive Defense

General

Operation

• What is Network Access Enforcement and how to configure it in Aether products?
• How to configure Shadow Copies in products based on Aether
• How to enable Decoy Files in products based on Aether
• Permissions and Settings for products based on Aether for iOS
• How to report wrongly classified pages by Panda's URL filtering protection
• How does the anti-exploit technology included in Panda Adaptive Defense and Endpoint Protection products work?
• What is the layer detection model of Panda Adaptive Defense?

Console

Dashboards

• How to disable alerts, add exclusions and view the detail of blocked items in Adaptive Defense

Access / My Account

• Frequently Asked Questions regarding the Panda Account in Panda Cloud products
• Information regarding non-validated accounts for Panda Cloud products and services