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Issues affecting remote actions for mobile devices with Panda Dome or Panda Endpoint protection

Information applies to:

Products
Panda Adaptive Defense 360 on Aether Platform
Panda Adaptive Defense on Aether Platform
Panda Dome

Issue Status
Tracking ID: AETHER-5192
Status: Open
Type of solution: Soon available


Symptoms
Remote actions on mobile devices with Panda Endpoint protection or with Panda Dome such as Locate, Snap the thief, Remote alarm, Lock and Wipe data do not work. What's more, remote configuration changes are not pushed in real-time, but within 24 hours.


Solution
Solution to be deployed soon.

Help nº- 20240917 700194 EN
ALWAYS ONLINE TO HELP YOU TWITTER FORUM

Contact our technicians:

1-844-956-2648 1-866-748-2157x2 PREMIUM1-844-255-7356 Email us
ALWAYS ONLINE TO HELP YOU TWITTER FORUM
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Panda Security, a WatchGuard Technologies brand, offers the most advanced protection for your family and business. Its Panda Dome range provides maximum security against viruses, ransomware and computer espionage, and is compatible with Windows, Mac, Android and iOS.
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