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Performance issues in 10 Gigabit Ethernet (10GbE) networks with macOS protection version 3.04 or later

Information applies to:

Products
Panda Adaptive Defense 360 on Aether PlatformPanda Adaptive Defense on Aether Platform
Panda Endpoint Protection on Aether PlatformPanda Endpoint Protection Plus on Aether Platform

Issue Status
Tracking ID: WGUA-2809
Status: Open
Type of solution: N/A. The issue is caused by a limitation in Apple's interception technology.


Symptoms
With MacOS protection version 3.04 and later, on 10 Gigabit Ethernet networks, throughput drops to 90-100 megabytes per second, instead of the expected around 1,000 Megabytes per second. This is more noticeable when copying large files from fast NAS drives with SSDs.

There are no performance issues on macOS devices with WiFi or regular 1 Gigabit Ethernet connections.

Solution
There is no workaround available since this is a limitation in Apple's interception technology.

Help nº- 20240701 700188 EN
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