Issue Status |
Symptoms
Windows laptops with Endpoint Security protection version 8.00.21.XXXX show protection errors after hibernation or suspension mode.
Solution
Follow these steps to apply the hotfix on those computers affected:
- Download and save hotfix hotfix_psanmsrvc_gui_8.00.21.x.exe.
- Double-click on the file to apply the hotfix.
- You might be prompted to restart your computer at your convenience for the hotfix to be fully applied.