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How to request the cancellation of an order

Information applies to:

Products
Todos los productos

To request the cancellation of an order, please collect the information below and send it to the Customer Service department by sending an email to customer.service@pandasecurity.com. This way, Customer Service will consider your request and get back to you as soon as possible.

  • Order number: Only if you have purchased your product online, please provide the number available on the order confirmation.
  • Activation Code.
  • Customer Number.
  • Reason for requesting the cancellation.
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