A huge number of companies have been working remotely for over a month now. Remote work is an essential measure to stopping the spread of the virus by avoiding contact between people as much as possible. However, this new regimen of working exclusively from home was rushed in by the Covid-19 coronavirus pandemic, and in many cases, companies were forced to improvise when it came to implementing this way of working.
A challenge that many companies have to deal with in this new situation is a lack of experience when putting remote work into practice. They have neither the knowledge nor the tools to be able to monitor their employees’ IT devices, which could lead to a loss of control, as well as a decrease in productivity.
Recommendations to ensure the correct management and use of your systems
In order to have the entire workfore remote working securely, it is vital to be able to manage certain tasks remotely. The following are some of the most important, which your RMM* tool must comply with:
- Installation and configuration of the VPN. Employees must use a VPN in order to securely access the corporate network. To ensure that it is correctly configured, the IT manager must be able to install it remotely.
- Centralized deployment of essential software. This software includes applications such as Microsoft Office 365 and file sharing tools.
- Deployment of critical security updates. System vulnerabilities and outdated applications can pose a threat to the user’s and the business’s security. However, it is often the case that users don’t apply patches on time. This is why it is vital to be able to launch these updates centrally.
- Remote control and support. If there is an incident, it is vital to have the capacity to resolve it without having to physically attend to the problem, since this is not an option at the moment.
- Automation of maintenance tasks. Automating maintenance and management tasks saves time, as well as reducing costs and increasing efficiency.
- Having a ticketing system. This kind of system reduces response time. What’s more, it allows technicians to share knowledge, optimizing how the IT department works.
- Centralized management of the whole system. It is important to have an inventory of hardware, software, logs of system changes, as well as control of licenses and detailed reports on all of this.
How do deal with these remote management challenges
Remotely managing an IT system that is more dispersed that ever may seem like a hard challenge to overcome. However, Panda Security’s solutions can help you deal with this situation with ease. How?
Panda Systems Management helps you to simplify the management of all computers and devices, both inside and outside the corporate network. It allows to you streamline the remote management, support and monitoring that your company needs to carry on working normally.
With Panda Systems Management’s RMM* tool, you can:
- Remotely monitor and manage servers, workstations and other devices on the network.
- Centrally manage all user devices from a single platform, quickly and efficiently responding to any problems.
- Launch scrips, deploy the software needed for remote work, deploy critical updates, and provide control and support, all in a centralized way.
Do you want to know more about Panda Systems Management and how it can make remotely managing your IT system easier? Download our whitepaper:
*RMM: Remote Monitoring & Management.
Panda Security specializes in the development of endpoint security products and is part of the WatchGuard portfolio of IT security solutions. Initially focused on the development of antivirus software, the company has since expanded its line of business to advanced cyber-security services with technology for preventing cyber-crime.
